20 Contact Center AI Use Cases to TransformAgentand Customer Experiences Generative AI in Customer Experience: The 11 Most Implemented Use Cases As such, the technology removes the burden that traditionally impacts agents and has proven effective in lowering contact center burnout rates. As a result, its customers can be more self-sufficient, minimizing IT involvement in […]
How to Build a Local Open-Source LLM Chatbot With RAG by Dr Leon Eversberg How To Build Your Personal AI Chatbot Using the ChatGPT API So if you want to create a private AI chatbot without connecting to the internet or paying any money for API access, this guide is for you. PrivateGPT is a […]
Generative AI aggregators to become a one-stop solution for Brands and Creators These reforms compel designated platforms to pay certain media organizations for displaying their content, such as in news snippets or knowledge panels. The EU imposed similar obligations through copyright reform, while the UK has introduced broad competition powers that could be used to […]
